Friday, June 3, 2011

XenCenter error "Unable to mount the directory specified in device configuration request"

Problem: When trying to create a new storage repository in XenCenter, after putting the name and share name of the storage location, without checking "use different user name", the below prompt would sometimes appear (this was for v5.6.1, but the issue is probably in other versions too):



Fix: Even though the account XenCenter was launched from has access to that location, you still have to check "use different user name" and put the same account credentials!

12 comments:

  1. Thanks, you save my friday!!!!

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  2. i tried this and it's worked


    -> Select "use different user name" and give the username and password of the shared folder's system

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  3. Thanks so much

    Regards,
    Ramprasad.

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  4. Check the permission on the shared folder or verify if the folder path is correctly written. An example with CIFS storage: Error: \\172.16.2.33\CitrixISO "Unable to mount the directory specified in device configuration request". Now to fix this error: \\172.16.2.33\d$\CitrixISO, the difference is "d$" this is the drive where is the CitrixISO folder. If the XenCenter joined in a domain remember use a domain admin account with domain admins privileges (DOMAIN\DomainUser). Regards

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  5. Thank you.
    Note : user/password from current OS you are using, not from the XenServer.

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  6. Thank You, It worked for me.

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  7. I'm getting the error "Unable to mount the directory specified in device configuration request" still if I follow this process. What should I do?

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  8. Thank you very good!! Save my day.

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  9. Hola, la solución esta en Windows, tienes que activar:
    - Panel de control
    - Programas y características, activar o desactivar
    - Ticket en COMPATIBILIDAD CON EL PROTOCOLO PARA COMPARTIR ARCHIVOS SMB 1.0

    ReplyDelete